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"DSA is attempting to start after a long outage, perform a recovery procedure before starting" Challenge:   The IMPD (Identity Manager Provisioning Directory) Data DSAs have been offline...

Ensure the hostname entry is a FQDN or alias. It can not be an IP address if MS Exchange is to be managed through this connector, due to conflict with Kerberos authentication and IP addresses....

One of the challenges that IAM/IAG solutions may have is using single thread processing for select endpoints. For the CA/Symantec Identity Management solution, before IM r14.3cp2, we lived with a...

The Symantec (CA/Broadcom) Directory solution provides a mechanism for routing LDAPv3 traffic to other solutions. This routing mechanism allows Symantec Directory to act as a virtual directory...

The Symantec (CA) Identity Suite includes the Symantec (CA) Directory. This component is installed under the 'dsa' service ID. On the virtual appliance, this 'dsa' service ID does not have a...

A very common challenge we see is the modification of the CA/Symantec Connector Server Service(s) startup order for the embedded C++ (CCS) Connector. This CCS connector service on MS Windows OS...

One of the challenges that IAM/IAG teams may have every few months is delivery or access for internal/external auditors to validate access within the IAM/IAG system and their managed endpoints....

A useful feature with CA Directory for WAN latency challenges is the HUB model. This model allows sync of the data to occur to distant peer Multi-write DATA DSA, but does NOT impact the external...

The prior releases of CA Identity Manager / Identity Suite have a bottleneck with the provisioning tier. The top tier of the solution stack, Identity Manager Environment (IME/J2EE...

Restore processes may be done with snapshots-in-time for both databases and directories. We wished to provide clarity of the restoration steps after a snapshot-in-time is utilized for a directory....

CA API Gateway (ssg) is used to manage SaaS endpoints/applications for the CA/Symantec Identity Suite solution. One of the challenges of appliances and Docker containers is the underlying 3rd party...

Correlation rules may be very simple. A unique ID on an IAM solution should match the unique ID (or combinations of attributes) to form a one-to-one (1:1) relationship to the identity on a managed...